At Diamond State Ghost Investigators, we specialize in offering a diverse range of print-on-demand merchandise, including t-shirts, hoodies, mugs, and more. Our unique designs are uploaded to Printify and are available for printing on a selection of high-quality products.
Upon placing an order, it is securely processed by Printify, which handles the printing and shipping of the product directly to you.
Processing and shipping
Please allow 3-5 days to process the order. Our printing partners typically deliver local orders within 3-5 business days, while international shipping can take anywhere from 10-30 days.
Returns and Exchanges
As Printify operates on a print-on-demand basis, creating products only upon order placement, we are unable to accommodate returns or exchanges for incorrect sizes, colors, or change of mind. However, if a product is damaged or exhibits a manufacturing error, Printify offers a free replacement or refund when contacted within 30 days of delivery. To report an issue, please use the “Submit issue” form and provide a clear photo of the problem.
Privacy Policy
At Diamond State Ghost Investigators, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you place an order or interact with our website (https://www.diamondstateghostinvestigators.com).
Personal Information Collection and Usage
When you place an order on our website, we collect personal information such as your name, email address, shipping address, and payment information. This information is used solely for the purpose of fulfilling your order and providing you with the best possible customer experience. We do not use your personal information for any other purposes, nor do we share it with third parties for marketing or promotional purposes.
Data Protection
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and access controls.
Third-Party Service Providers
To fulfill your order, we work with Printify, a print-on-demand service provider. Printify processes your order and ships the product directly to you. As a result, we share your personal information, such as your name and shipping address, with Printify solely for the purpose of fulfilling your order. Printify is responsible for protecting your personal information per their privacy policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us.